How we extend this approach to larger pet businesses
We transform multi-million-pound turnover pet brands into digital commerce market leaders by deploying customised solutions that are forward-thinking and future-fit. This means that they can adapt to the speed and scale that large businesses demand, in turn driving efficiency and growth, while staying loyal to each brand’s ethos, values and heritage.
We build and manage our own technology because it’s more reliable that way and allows us to remain in total control of your products at all times. Our technology speeds up ongoing operational processes and brings greater clarity to the status of every order. We can also tailor it in a way that maximises exposure to your pet brand, taking full advantage of our extensive partnership network. Our team of 50+ software developers is on hand to support, update, and innovate, harnessing their tech know-how to make sure you stay ahead of the curve. This includes developing and creating tailored integrations that drive efficiency and growth, such as automation and targeted reporting.
As soon as you sign up, we assign you a Key Account Manager whose goal is to look after your brand. They do this by ensuring the smooth running of your dedicated hub while providing great customer service and dealing with any unforeseen or unexpected issues as and when they might arise.
We let you manage your entire inventory from a single dashboard and observe aggregated data across all your eCommerce channels, territories, and customers. Simply put, our insights empower your decision-making, by letting you know which sales channels are delivering, how product lines are performing, and everything else you need to keep growing your business.
We don’t franchise our tech model, meaning that whichever warehouse your customers order their pet products from, the quality will be exceptional and consistent, and you’ll have lower packaging and posting overheads on account of the expert fulfilment methods we incorporate into our supply chain solution.
Our dedicated warehouse team then acts as an extension of your business to help achieve your commercial goals, no matter what they are. In addition to this, we have global solutions and a support team of 3PL experts on hand 24/7.
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