Frequently Asked Questions

Order fulfilment is the process of storing, picking, packing and shipping items on behalf of clients, for their customers. Fulfilment can be carried out by the merchant themselves, known as FBM, or by 3PL, using a third-party logistics service.

A fulfilment centre in terms of logistics, is a large building used to hold inventory on behalf of clients and from which customer’s orders are fulfilled, picked, packed and shipped.

An eCommerce fulfilment centre is a large building used to hold inventory on behalf of clients that have online eCommerce stores, and from which customer’s orders are fulfilled, picked, packed and shipped.

A fulfilment house, also known as a fulfilment centre, is a large building used to hold inventory on behalf of clients and from which customer’s orders are fulfilled, picked, packed and shipped.

Fulfilment in logistics is when an order is stored, picked packed and shipped to a customer. Once these steps have been completed, the order has been fulfilled.

Shipping is a step of the fulfillment process. When the customer places an order, the goods are picked and packed from a warehouse. Then they are shipped, usually through a courier service.

Fulfilment in relation to eCommerce is the process of picking, packing and shipping an order to a customer after they place it.

Third party logistics, also known as 3PL is the outsourcing of the fulfilment process to complete eCommerce orders. 3PL providers typically work with online retailers to take care over the order processing, from storing stock, pick and pack products, and final mile delivery through a range of couriers.

Fulfilment in relation to eCommerce is the process of picking, packing and shipping an order to a customer after they place it.

A fulfilment centre is a large building used to hold inventory on behalf of clients and from which customer’s orders are fulfilled, picked, packed and shipped.