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In Conversation With: Skin Woof

Posted on March 16, 2021
by Emma Burgess

“I would recommend for any eCommerce brand with fast-moving products to outsource fulfilment to Huboo as our experience has been overwhelmingly positive.” 

We spoke with Ben, managing director of Skin Woof to find out more about their products and how Huboo has helped them. The self-confessed beauty brand offers a selection of vitamins and collagen drinks that nourish, smooth and firm the skin.

Tell us about your business and products?
“Skin Woof is a UK based beauty supplement and skincare brand that develops and markets our physical products. Our products include the award-winning Skin Woof Collagen Beauty Drink, Original Vitamins for Healthy & Radiant Skin, Tan Enhancing Vitamins and Vitamin C Radiance Serum.

“What initially pushed you towards a fulfilment company?
“As is the case with many eCommerce startups, we began by fulfilling all our orders manually. We would pack them up and take them to the Post Office by hand. When it got to the point we were taking too many mailbags full of orders to the Post Office, people in the queue behind us sighing as we held them up and spending hours each day preparing packages, we had to have a rethink. Outsourcing fulfilment had always been on our radar but it was time to make the leap. To be honest, I wish we had done it sooner.”

What made you choose Huboo?
“We spoke with a number of fulfilment centres before making our choice. A few things from Huboo stood out. They made the process of getting set up very easy, their software could link into our website making everything seamless. I liked the ‘unique hub’ system which means the same/similar people work on our hub regularly so they get to know the products and how we want them packed, as well as having great rates for picking, packing and delivery.”

What impact did outsourcing to Huboo have on your business?
“Time! When we first did the changeover to outsourcing fulfilment, it freed up so much more time for us to focus on revenue-generating tasks. It also has net-net not cost any extra money to outsource. In fact, they saved us money on our postage with all costs considered. It has allowed us to scale up our online sales massively and despite the difficult times we find ourselves in 2020, this is going to be our best year of sales as we continue to grow. I would recommend for any eCommerce brand with fast-moving products to outsource fulfilment to Huboo as our experience has been overwhelmingly positive and they have played a big part in the growth of our brand since we decided to work with them.”

Make sure to check out Skin Woof’s socials.

Huboo are an award-winning fulfilment provider, you can view their services here.