How do you prefer to spend your time – packing boxes or growing your business?
Fulfilment services can save you time, money and stress and allow you to use your skills to grow your business instead of worrying about the details of picking, packing and posting orders.
According to Statista, in 2017 retail e-commerce sales worldwide amounted to 2.3 trillion US dollars and e-retail revenues are projected to grow to 4.88 trillion US dollars by 2021. If you want to take advantage of this growth, then partnering with a fulfilment service can help.
So, if you are ready for the next step in the growth of your business, consider outsourcing your order fulfilment to someone you can trust.
Here are some of the ways fulfilment services can help your business.
How fulfilment services can save you time
“Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.” – Zig Ziglar
Picking, packing and shipping products and warehouse management can swallow up hours of your time.As a business, do you think time management and prioritisation are important? As Zig Ziglar observed, we all have the same 24 hours in each day, and business owners in particular need to make sure they stick to strategic and important priority tasks.
You need to control your inventory and have all the right packing materials on hand. Shipping labels need to be produced and of course, you must double check that each customer receives the right order, delivered on time and in one piece.
If you are only fulfilling a few orders a week and have a small inventory, then doing this yourself may be manageable.
But once you are shipping large numbers of products you may find that shipping takes up all your time and you don’t have a moment to concentrate on other key areas of your business.
A fulfilment service can take care of the entire process for you, freeing you up to focus on the key parts of your business that only you can perform.
Lets’ face it, you probably didn’t start a business because you love to pack and ship! It makes sense to outsource the parts of the business that can be done as well, if not better, by others.
Your skills and knowledge are what make your business. With more available time at your disposal, you can focus on areas such as finding new products or channels, improving your website and marketing, analysing sales and finding new trends.
How fulfilment services can save you money
Fulfilment services can save you money in several ways.
Firstly, fulfilment providers benefit from the economies of scale and can, therefore, secure the best shipping rates. Fulfilment companies are working on a larger scale than your business, so by joining them, you can leverage their buying power on packing and shipping costs.
Secondly, fulfilment services can be flexible and adjust according to your needs. This means that as you grow, you benefit from reduced costs and the company can cope with the increased sales.
Your fulfilment company can provide the capacity you need during peak periods such as holidays, so you don’t need to pay extra staff for a few weeks of the year.
It also means that during slow periods you are not wasting money on holding products and packing materials or paying staff to do nothing.
When compared with renting your own warehouse and employing staff, e-commerce fulfilment offers a more flexible and cost-effective solution.
Thirdly, fulfilment service providers have the most up-to-date technologies and lots of experience in handling packing and shipping. This means that you are providing your customers with the best possible shipping available. Doing this reduces the chance of delays, mistakes and resulting customer complaints that can take you time and money to solve.
How fulfilment services can save you stress
At Huboo we are continuously improve our services, embracing new technologies and keeping up to date with every area of our field.
It takes months to find a customer … seconds to lose one.
Fulfilment companies should also be looking to find the most efficient and cost-effective ways to deliver your items, so you don’t have to. For example instead of updating inventory systems and worrying about logistics, Huboo enables you to focus on improving your business.
If you are fulfilling your own orders you will need to employ staff as your business grows. This can be time-consuming and stressful. In addition, it can be difficult to know how many staff hours you will need when your orders may be fluctuating from month to month.
Using a fulfilment company like Huboo means you don’t have to worry about any of that. We have the capacity to grow as you grow and cope with busy periods when they come. At Huboo, you get a dedicated team who work on your products, allowing you to still have the connection with your stock and the warehouse.
The entire focus of a fulfilment service is delivering products efficiently and in perfect condition.
It’s difficult to find new customers, but really easy to lose them. Outsourced fulfilment provides the best possible experience for your customers. This saves you the stress of dealing with customer returns and complaints.
In addition, customers are requiring faster and faster delivery times. According to a survey by AlixPartners survey, the maximum delivery time the average shopper will accept has fallen to 4.5 days, down from 5.5 in 2012.
Many customers want their items even faster than that. Luckily, a fulfilment provider will be able to adapt to the needs of your customers, providing fast shipping and offering expedited shipping if your customer chooses this option.
This saves you the stress of constantly stopping what you are doing to deal with orders that need to be got out of the door.
Creating and maintaining customer relationships is a vital part of your business. Happy customers will buy from you again and again. In addition, when they share their experiences, they will attract more customers to your growing business.
So, if you want to know that your customers are getting the best possible experience while you get on with using your skills to grow your business, then you should seriously consider outsourcing your packing and shipping to a fulfilment service.
At Huboo, we use our expertise to take care of all your fulfilment requirements.
If you want to take advantage of our low-cost solutions, multi-channel fulfilment, easy setup and management and 99.9% accuracy to help your business grow, then contact us today.